Zoom is a well-known and free video conferencing app, but the free tier has a 40-minute call time cap. In order to exceed this limit, you must have a paid subscription.
Some people may no longer require it after finishing their studies or returning to the workforce, while others may not be happy with its offerings.
If this describes you, you might start to wonder how to cancel Zoom subscription. Fortunately, canceling your subscription is very simple, and in some cases, you might even be entitled to a refund.
It just got a lot simpler to stop paying for a subscription service you no longer require.
More to Explore:
- How To Keep The Zoom Window Always On The Top?
- How To Edit A Zoom Recording?
- How To Zoom In And Out In Photoshop?
Table of Contents
What Do Zoom Subscriptions Offer?
The primary Zoom service has four tiers. With each level, new features or options are added.
Basic
This is the free tier, which is available without a subscription. Benefits include:
- Meetings with up to 100 participants
- Meetings up to 40 minutes in length
- Chat channels with file-sharing capabilities
Pro
One of the main advantages of the next tier, Pro, is that it does away with the meeting duration cap. Benefits include:
- Meetings with up to 100 participants
- Unlimited meeting lengths
- 5GB of cloud recording storage
Business Plus
Business Plus is the most costly standard tier. Benefits include:
- Meetings with up to 300 participants
- Unlimited meeting lengths
- 10GB of cloud recording storage
- Translated automatic captions
- Company branding
- Unlimited regional Zoom phone calls
Business
100 participants might not be enough if you want to use Zoom for business. The Business tier enters the picture here. Benefits include:
- Meetings with up to 300 participants
- Unlimited meeting lengths
- 5GB of cloud recording storage
- Company branding
Enterprise
You can talk to sales about upgrading to the Enterprise tier if you feel like you need even more from Zoom. Benefits include:
- Meetings with up to 1,000 participants
- Unlimited meeting lengths
- Unlimited cloud recording storage
- Translated automatic captions
- Company branding
- Full-featured PBX phone system
How To Cancel Zoom Subscription?
1. Log in to the Zoom website.
2. Click Account Management, then tap Billing.
3. On the Current Plans tab, click Cancel Subscription to stop your subscription’s automatic renewal.
4. Confirm your request by selecting Cancel Subscription.
5. Determine the cause of your decision not to renew your subscription.
6. Once complete, click Submit.
Your plan status will now be updated to Canceled. For the remainder of the billing period, you can use your paid plan as usual. If you would no longer like to have the plan canceled, you will be able to reactivate your plan by selecting Reactivate Plan on the Page for My Subscriptions.
How To Get Refunds For Zoom Paid Plans?
When you cancel your plan through the web portal, you will be given the option to request a refund if your account is eligible for one:
- Log in to the Zoom web portal.
- Then click Account Management under the Billing tab on the left.
- Click Cancel Subscription on the Current Plans tab to prevent your subscription from being renewed automatically. You will then be able to find the plan you want to cancel.
- Please click the Help button if your account is eligible for a refund. The precise amount of your refund will be disclosed to you as soon as you click the next button.
- By selecting Cancel and Refund and accepting the terms of the refund, you can end your subscription.
Note: An account that has previously been billed must not have had any charges since that account’s last charge.
Why Do We Cancel Zoom?
While some people might want to cancel Zoom, others may be unsure how to cancel LinkedIn Premium. In each case, the reasons can vary from person to person.
Some people merely cancel it because they no longer require it. They are no longer in need of video chatting services because they have either finished their studies or possibly changed jobs.
Others are looking for a better option because they are dissatisfied with the features or functionality of the platform.
Alternatives To Zoom
You may still require video chatting services even though you’ve chosen to cancel Zoom. In that case, if Zoom wasn’t the right fit for you, you can use other apps that are similar to meet your needs.
Consider Google Workspace, GoTo Meeting, Webex Meetings, BlueJeans Meetings, and RingCentral MVP as some of the best substitutes for Zoom.
To participate in conferences, host crucial work meetings, and present various projects, many people search for well-liked, high-quality solutions. The previously mentioned Zoom substitutes can help you just as much as Zoom can and have incredible features and user interfaces.
Final Words
Despite the fact that Zoom is a fantastic service, not everyone likes it. To successfully cancel your subscription, be sure to follow all of the instructions.
You can look for one of the alternatives if you still require a video-chatting service.